Gambling at lin999 is meant to be fun, exciting, and entertaining. We are committed to making sure it stays that way. This page covers everything you need to know about playing safely — from setting your own limits to reaching out for help when you need it.
lin999 is Bangladesh's leading online cricket betting and casino platform, and with that position comes a serious responsibility. We believe that gambling is a legitimate form of entertainment — but only when it is approached with awareness, control, and clear boundaries. Every tool, policy, and team member at lin999 is aligned around one core principle: the welfare of our players comes first.
Responsible gaming at lin999 is not a footnote in our terms document. It is a central pillar of how we operate. We enforce a strict 18+ minimum age requirement, conduct identity verification checks on all accounts, and monitor player behaviour for signs of problem gambling activity. Where we identify a concern, we act — proactively and without waiting for the player to ask.
We also recognise that problem gambling can affect anyone, regardless of income, background, or how long they have been playing. In Bangladesh, as across the world, gambling-related harm is a real issue, and lin999 takes its role in harm reduction seriously. We offer a suite of free player-controlled tools — including deposit limits, session time limits, cooling-off periods, and full self-exclusion — all available on request at [email protected].
If you are reading this page because gambling has started to feel like more than just a pastime, we want you to know: you are not alone, and help is available right now. Please reach out to our support team immediately. The information on this page will walk you through every option available to you at lin999.
lin999 is strictly for players aged 18 years and above. Every account is subject to age verification. Any account found to belong to a minor will be closed immediately and all funds returned.
Every tool below is free, immediate, and available to any lin999 player on request. Contact [email protected] to activate any of them.
Set a daily, weekly, or monthly cap on how much you can deposit into your lin999 account. Once a limit is in place, it cannot be increased for a mandatory 24-hour cooling period — giving you time to reflect before raising it. Reducing your limit takes effect immediately.
Define how long a single gaming session can last. When your chosen time limit is reached, lin999 will notify you and prompt you to take a break. You can set session limits as short as 30 minutes or as long as 8 hours. Staying aware of time spent playing is one of the simplest and most effective responsible gaming habits.
If you feel you need a short break from gambling, you can request a cooling-off period of 24 hours, 48 hours, or up to 30 days. During this time your account will be suspended for betting and casino activity. You will still be able to log in to view your history and manage withdrawals of existing balances.
Self-exclusion is a formal, longer-term break from gambling. lin999 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is closed, you cannot create a new account, and lin999 will suppress any promotional communications to you. This is a serious commitment and cannot be reversed during the exclusion period.
lin999 can send you periodic in-session alerts that show how long you have been playing and a summary of your net position in the session. These reality checks are designed to keep you grounded and aware rather than caught up in the momentum of play. You can customise the frequency of these alerts through your account settings or by contacting support.
If you are in crisis and need your account locked immediately — regardless of the time of day — our 24/7 live chat team can action an emergency account lock within minutes of receiving your request. No questions, no waiting periods, no barriers. Your safety takes absolute priority over any commercial consideration at lin999.
Activating any responsible gaming tool at lin999 is straightforward. Here is how each option works in practice.
Answer the questions below honestly. If you find yourself answering "yes" to several of them, it may be time to talk to someone.
Do you gamble more than you originally planned, or stay on the platform longer than you intended?
Have you ever borrowed money, sold belongings, or gone without essentials in order to fund gambling?
Do you find yourself chasing losses — placing bigger bets to try to recover money you have already lost?
Has gambling caused tension, arguments, or dishonesty in your relationships with family or friends?
Do you feel restless, irritable, or anxious when you are not gambling, or when you try to cut down?
Have you ever missed work, studies, or important commitments because of time or money spent on gambling?
Do you think about gambling frequently throughout the day, even when you are doing something else?
Problem gambling can develop gradually. Knowing the warning signs early makes it much easier to take action before serious harm occurs.
Spending beyond your budget, taking loans to gamble, or experiencing persistent financial stress as a direct result of gambling activity.
Repeatedly placing additional bets immediately after a loss, driven by the urge to win back what was lost rather than enjoying the game itself.
Hiding gambling activity from family members, lying about time or money spent on betting, or feeling ashamed about the extent of your play.
Using gambling as the primary way to cope with stress, anxiety, loneliness, or unhappiness — rather than as an occasional form of entertainment.
Our responsible gaming programme is built around five concrete commitments that govern how we operate every single day.
Multiple ways to reach the lin999 responsible gaming team — choose whatever is most comfortable for you.
Available 24 hours a day, 7 days a week. Start a chat session directly on the lin999 platform. Type "Responsible Gaming" to be connected to a trained team member immediately.
Send your request to [email protected] with the subject line "Responsible Gaming". We respond to all responsible gaming emails within 2 hours, around the clock.
Reach us on WhatsApp at +880 1700 000000 between 10:00 and 22:00 BST. Message us your concern and a responsible gaming team member will respond promptly.
To self-exclude immediately, email [email protected] with subject "Self-Exclusion Request". Include your registered email or phone number and your preferred exclusion period.
Responsible gaming is the foundation of everything at lin999. When you play within your means and use the tools available to you, cricket betting and casino gaming remain what they are meant to be — fun. Explore the platform at your own pace, knowing that lin999 has your back every step of the way.